Where email stops working
Email is free and every customer already has it. It breaks when files, vehicle details, payment and support live in separate threads: the tuner asks for the ECU again, the credit balance sits in a spreadsheet and nobody sees the status without asking.
- Requests arrive without the vehicle, the ECU or the reading device.
- Balances and price lists are kept by hand for every dealer.
- The customer asks for status because there is nowhere to look.
Questions to ask a rented portal
A rented portal solves intake, but the terms differ from vendor to vendor. Ask these before you move your customers onto someone else’s platform.
- Does the vendor’s name stay on the portal, the emails or the invoices?
- Is there a fee per file, per customer or per seat on top of the subscription?
- Do customer payments land in your own Stripe, PayPal or bank account?
- Can dealers have their own customers and price tiers?
- If you leave, can the portal keep running on your own server?
What your own ECU Tuning Portal gives you
ECU Tuning Portal runs on your domain with your logo, colours, invoices and contact details. Portal pricing takes no share of your tuning revenue, customer payments go to your own provider accounts, and the one-time plan can run on your own server or in the cloud.
Your own portal, a rented portal and an email workflow side by side | ECU Tuning Portal | Rented portal | Email and spreadsheets |
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| Brand | Your domain, logo, colours and invoices | Check whether the vendor’s name stays visible | Your mailbox; no customer portal |
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| Cost model | Yearly €399 + €120 setup, or €699 one-time; no per-file fee | Check per-file, per-customer and per-seat fees | No software fee; the cost is your time |
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| File intake | Four-step upload with vehicle, options, file and reading device | Check which vehicle details the form requires | Attachments with whatever the customer remembers |
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| Dealers | Reseller role with own customers, tier pricing and balance | Check whether resellers are separate from customers | Price lists kept by hand |
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| Payments | Stripe, PayPal, Wise and bank transfer into your own accounts | Check whether payments pass through the vendor | Invoices and transfers by hand |
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| Languages | 24 portal languages, including RTL | Check the language list | Whatever you write yourself |
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| Hosting | Managed hosting, or your own server on the one-time plan | On the vendor’s platform | Your mail provider |
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Questions
Is there a fee per tuning file?
No. Portal pricing does not take a share of your tuning revenue.
Can I try it before I decide?
Yes. The seven-day trial opens the full portal without a payment card.
Can it run on my own domain?
Yes. The portal runs on your hostname with TLS and your branding.