Own vs rented: your own tuning file portal, a rented one or the inbox?
Most tuning file services start with email, try a rented portal, then decide whose brand and whose payment accounts the customer should see. Here is what to compare before you choose.
Email is free and every customer already has it. It breaks when files, vehicle details, payment and support live in separate threads: the tuner asks for the ECU again, the credit balance sits in a spreadsheet and nobody sees the status without asking.
Requests arrive without the vehicle, the ECU or the reading device.
Balances and price lists are kept by hand for every dealer.
The customer asks for status because there is nowhere to look.
Questions to ask a rented portal
A rented portal solves intake, but the terms differ from vendor to vendor. Ask these before you move your customers onto someone else’s platform.
Does the vendor’s name stay on the portal, the emails or the invoices?
Is there a fee per file, per customer or per seat on top of the subscription?
Do customer payments land in your own Stripe, PayPal or bank account?
Can dealers get their own prices and credit types?
If you leave, can the portal keep running on your own server?
What your own ECU Tuning Portal gives you
ECU Tuning Portal runs on your domain with your logo, colours, invoices and contact details. Portal pricing takes no share of your tuning revenue, customer payments go to your own provider accounts, and the one-time plan can run on your own server or in the cloud.
One request, start to finish, in your own portal
Whatever you compare, check that one request can run from upload to download without leaving the portal. In ECU Tuning Portal it runs like this.
The customer uploads the file with the vehicle details from a 67,000+ vehicle database and picks a service from your price list.
Credit packages or a monthly or yearly subscription cover the job, paid by Stripe, PayPal, Wise or bank transfer into your own accounts.
PDF invoices are created from the order records, with your own invoice prefix.
File status reaches the customer by SMS and email, and an email with your logo, sent from your own address, says the file is ready.
Questions run through support tickets that keep priority, status and message history together.
Customers use the portal in 25 languages, including RTL.
Three years, worked through
Rented portals price differently from vendor to vendor, so only our own prices are worked through here, as the pricing page states them. API access is left out on both plans: it is free in the first year and a paid add-on after that.
Yearly plan: €120 setup plus 3 × €399 comes to €1,317 over three years, with hosting, updates and support throughout.
One-time plan hosted by us: €699 plus €99 hosting in each of years two and three comes to €897; updates are included in the first year.
One-time plan with an update year bought for years two and three: €240 each on top, €1,377 in total.
One-time plan on your own server: €699 and no hosting fee to us; bug fixes for a self-hosted portal come by email.
Which way fits which service
The yearly plan suits a service that wants hosting, updates and support handled for as long as it runs. The one-time plan suits one where ownership matters and the portal may run on its own server.
Email is enough while requests are few enough to track by hand. Dealers, credit balances and status questions are where it starts to cost time, as the first section shows.
Your own portal, a rented portal and an email workflow side by side
ECU Tuning Portal
Rented portal
Email and spreadsheets
Brand
Your domain, logo, colours and invoices
Check whether the vendor’s name stays visible
Your mailbox; no customer portal
Cost model
Yearly €399 + €120 setup, or €699 one-time; no per-file fee
Check per-file, per-customer and per-seat fees
No software fee; the cost is your time
File intake
Four-step upload with vehicle, options, file and reading device
Check which vehicle details the form requires
Attachments with whatever the customer remembers
Dealers
A customer account per dealer, with group pricing and master or slave credit
Check how dealer prices and credit types are set
Price lists kept by hand
Payments
Stripe, PayPal, Wise and bank transfer into your own accounts
Check whether payments pass through the vendor
Invoices and transfers by hand
Languages
25 portal languages, including RTL
Check the language list
Whatever you write yourself
Hosting
Managed hosting, or your own server on the one-time plan
On the vendor’s platform
Your mail provider
Cost over three years
€1,317 on the yearly plan, or €897 one-time hosted by us
Add every per-file, per-customer and per-seat fee for three years
No software fee; three years of your time
Updates after year one
Included on the yearly plan; €240 per update year on the one-time plan
Check whether updates are part of the subscription
Not applicable
If you leave
The one-time plan keeps running on your own server
Check whether your customers and file history can leave with you
Your mailbox stays yours
Questions
Is there a fee per tuning file?
No. Portal pricing does not take a share of your tuning revenue.
Can I try it before I decide?
Yes. The seven-day trial opens the full portal without a payment card.
Can it run on my own domain?
Yes. The portal runs on your hostname with TLS and your branding.
What does each plan cost over three years?
The yearly plan comes to €1,317 with hosting, updates and support. The one-time plan hosted by us comes to €897, or €1,377 with an update year bought for years two and three.
Which plan should a new file service pick?
The yearly plan includes managed hosting and updates. The one-time plan suits you when ownership and running it on your own server matter.
Can I move from a rented portal?
Yes. The migration service moves your customers and file history for a one-time €120 once the source format is reviewed.
Where do customer payments go?
Into your own Stripe, PayPal, Wise or bank account, and portal pricing takes no share of your tuning revenue.
How long does it take to go live?
Most workshops are live within a week after domain, content and payment details are ready.