The customer reads the ECU with Autotuner and uploads the file in four steps. Your team works the request from a queue that already knows the vehicle and the tool.
Autotuner is one of the tools the portal is built around. The request carries everything the tuner needs.
Four-step upload: vehicle, tuning options, file and submission, so a request arrives complete.
The reading device the customer used stays attached to the request.
Vehicle data from a 66,000+ vehicle database, filtered by ECU and reading device.
The tuner opens the work queue with vehicle and customer history already attached.
File status reaches the customer by SMS and email as it changes.
Credit packages, invoices and PDF receipts run in the same customer account.
Credits before the file is opened
Customers top up credit packages or pay by subscription. Stage, economy and custom packages are priced and configured separately in the tuning package manager, so the request shows what the customer ordered.
Questions
Does the portal connect to my Autotuner account?
This page describes the file workflow: the customer uploads the read to your portal. Reading and writing stay in the Autotuner software.
How does the customer pay?
Through credit packages or a monthly or yearly subscription, with Stripe, PayPal, Wise or bank transfer into your own accounts.
Can I price Stage 1 and economy files differently?
Yes. The tuning package manager prices stage, economy and custom packages separately.
