Home/Knowledge
Frequently asked questions
Find the answer. Keep the workshop moving.
Choose the job in front of you and get practical guidance for launching and running your portal.
Buying
Can I try every module?
Yes. The seven-day trial enables the full portal without requiring a card.
What does lifetime include?
The complete unencrypted source code, one installation and the stated update period.
Is there a per-file fee?
No. Portal pricing does not take a share of your tuning revenue.
Which plan fits a new service?
Start monthly when demand is uncertain; choose lifetime when ownership and self-hosting matter.
Are taxes included?
Published prices exclude VAT; the applicable treatment is confirmed before payment.
Setting up
How long does launch take?
Most prepared workshops can launch within one week after domain, brand and payment details arrive.
Can you use my domain?
Yes. The portal can run on your hostname with TLS and your branding.
Can existing customers be imported?
Yes, after the source format and required fields are reviewed.
Which payment routes are supported?
Stripe, PayPal, Wise and bank transfer are represented in the standard setup.
Running it
Who can see pricing?
Visibility follows the assigned role and dealer price tier.
Can tuners see revenue?
Not by default. Tuner access can be restricted to the work queue.
Are emails editable?
Yes. Operational templates and their localized wording are editable.
Is there an API?
Yes. The contract covers file submission, status and credit balance.
Files and security
Where are files stored?
On the selected portal installation and its configured backup target.
Do you open customer files?
The product boundary is designed so the platform vendor does not need to inspect tuning content.
Are downloads logged?
Yes. File access can be retained with account, IP and timestamp.
Can I leave managed hosting?
A lifetime source-code plan provides the self-hosting handover path.
No questions match this search.