Flex reads in, finished files out.

What the portal handles

Magic Motorsport is one of the tools the portal is built around.

• Four-step upload: vehicle, tuning options, file and submission, so a request arrives complete.
• The reading device the customer used stays attached to the request.
• Vehicle data from a 67,000+ vehicle database, filtered by ECU and reading device.
• The tuner opens the work queue with vehicle and customer history already attached.
• File status reaches the customer by SMS and email as it changes.
• Credit packages, invoices and PDF receipts run in the same customer account.

What the customer picks on the request

The customer picks Magic Motorsport from the reading device list, then the reading type: Full Read, ID Only or Virtual Read.

Each file can be up to 64 MB. Server scripts and executables are refused; other file types are accepted.

Read methods kept per vehicle

Admins keep their own list of read methods, each with a name, an image and an active switch, and assign them to vehicles in the admin panel.

A read method still assigned to a vehicle cannot be deleted, so no vehicle loses the method it was set up with.

Questions stay with the file

When a read needs another attempt, the support ticket keeps priority, status and message history together, and the customer gets the status change by SMS and email.